Frequently Asked Questions:

Can I place my order over the phone?

Absolutely. Give us a call at 888-993-4886 ext. 0 and we can assist you in placing your order over the phone.

Is there a limit to how many discounted gift cards or packages I can buy? I have sooo many home videos!

Nope. We love preserving your memories so there's absolutely no limit. Feel free to purchase as many as you would like and don't forget to tell others so they can do the same.

Do I need to enter a discount code at checkout?

The discount is automatic for the 10 video transfer packages. With gift cards please use the discount code FINALSALE to receive unlimited gift cards to transfer 10 videos to DVD for $39.

Can I buy a gift card or two for myself?

You deserve a great gift even if it's from yourself. Feel free to do as much self gifting as you would like!

How do I receive the gift card?

Immediately after purchase you will receive one email for each gift card you purchased. The email will allow you to print out the gift card or forward it to the gift recipient.

Is there an expiration date on the discounted packages or gift cards?

No. Once an order or gift card is purchased on our site it NEVER expires. Feel free to take all the time you need to gather your photos to scan or plan for all the holidays and events throughout the year with purchasing gift cards at this incredible deal.

Can I apply the discounted gift card to a previous order?

Wouldn't that be nice. However we can not apply the discounted gift card deal to a previous or existing order. Likewise we can not allow discounted gift cards to be applied to sales and promotions.

What's the best way to tell my friends about this absolutely incredible deal?

Create a viral video starring yourself, get a megaphone and start shouting or just take the easy way out and call them up, email them, make a post on Facebook and link it back to dittobee.com or tweet it out and link it back to dittobee.com.

I have another questions that and I don't see it here.

Feel free to email us anytime at info@dittobee.com or give us a call 888-993-4886. We LOVE to hear from you!